Reference

Terms That Govern Your lmc13 Account

These terms set out what you agree to when you open and use an lmc13 account — covering deposits through bKash, Nagad, and Rocket, how your account is managed, and what we expect from you.

Account EligibilityDeposit & Withdrawal RulesbKash · Nagad · RocketAccount Suspension PolicyGoverning Jurisdiction
lmc13 Terms That Govern Your lmc13 Account
TERMS QUERIES

Questions About These Terms

If something in these terms is unclear, or if you need to raise a concern about your account status, our support team can walk you through it. Reach us through any of the channels below — we handle terms-related queries the same way we handle account and payment questions.

Live Chat Open the chat widget from any page on lmc13 to speak with a support agent about your account terms or a specific clause.
Email Support Send a detailed message to our support address for written confirmation of how a specific term applies to your account situation.
Account Help Centre The help section inside your account dashboard covers common terms questions, payment rules, and what to do if your account is flagged.
HOW WE OPERATE

How lmc13 Handles Your Account Data

We hold account data only for as long as your account is active or as required by applicable rules. You can request a copy of the data we hold on your account, or ask us to close your account, by contacting support through live chat or email. Account security relies on the mobile number you register — keep it current, because OTP verification is how we confirm it is you when you log in or request a withdrawal.

Data Retention

We keep your account records for the period required under applicable rules. Once that period ends, data is deleted or anonymised from our systems.

Account Security

Every login and withdrawal triggers an OTP to your registered mobile number. If your number changes, update it through account settings before your next transaction.

Access Requests

To see what data we hold, or to request corrections, contact support by email. We respond to verified account holders within a reasonable timeframe.

Account Closure

You can ask us to close your account at any time via live chat or email. Pending withdrawals to bKash, Nagad, or Rocket are processed before closure is finalised.

Common Questions on Our Terms

These are the questions we get most often about how our terms work in practice — covering eligibility, account rules, and what happens when something goes wrong.

Account eligibility depends on your local law and the region you are in. It is your responsibility to confirm that accessing lmc13 is permitted where you are before registering.

We may update the terms when our services change or when rules require it. We will notify you where possible, but continued use of your account after an update counts as acceptance.

We will contact you via your registered email or mobile number to explain the reason. You can respond through live chat or email to dispute the decision or request clarification.

Email our support team from the address linked to your account. We verify your identity first, then provide a summary of the data we hold within a reasonable timeframe.

Yes — all deposits and withdrawals via bKash, Nagad, and Rocket are covered by these terms alongside the individual terms of each payment service you use.

Contact support via live chat or email and request closure. Any pending withdrawals to your bKash, Nagad, or Rocket wallet are completed before the account is shut down.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.